Hiring Organization: Wayfair
Position Name: Customer Service Representative
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Pittsfield, USA
To apply to this jobs please enter below information:
A vital link between businesses and their customers is provided by customer service representatives. Excellent customer service is provided by them while they address customer questions, complaints, and inquiries. Customer service representatives are responsible for creating a positive experience for each customer.
Ensuring that customers have a positive experience with your organization is your primary responsibility as a customer service representative. You will have to take calls from customers, respond to emails and web chats, and address customer issues. You should be able to handle a variety of tasks at the same time. Prompt and accurate solutions to customer inquiries and complaints are your goal. You need to be aware of the products and services your organization offers.
You need strong communication skills to be successful in this role. The ability to listen and interpret customer needs is included. You need to explain complex information in a clear and concise way. You should maintain a professional attitude, be calm under pressure, and have a friendly demeanor.
Quality service can only be delivered if you understand customer service best practices. You should be aware of industry trends, new products and services, and any changes to existing offerings. It’s important that you keep up with the policies and procedures of the organization. You need to be able to handle difficult conversations with customers in a respectful, understanding, and courteous manner.
Customer service representatives need strong communication skills and the ability to think on their feet. If you’re organized, detail-oriented, and have a passion for customer service, then this may be the job for you.
Full Job Description
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Wayfair Customer Service Representative Jobs
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Wayfair Customer Service Representative Jobs
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.