Hiring Organization: Wayfair
Position Name: Customer Service Consultant
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Alberta, Canada
To apply to this jobs please enter below information:
A Customer Service Consultant is a customer-facing professional who works to ensure customer satisfaction. They are responsible for providing product knowledge and assistance, handling customer calls, processing orders, and responding to customer feedback in an efficient and professional manner.
Customer service skills and the ability to build strong relationships with customers that are based on trust and reliability are required of a Customer Service Consultant. They must have good problem solving and communication skills. They must have the ability to work as a team.
Customer Service Consultants should have a good understanding of the company’s products and services and be able to explain them to customers in an easy to understand way. They need to be able to apply customer service principles and practices to solve customer issues. They should have experience using a variety of customer service software programs, as well as being familiar with computer systems such as Microsoft Office Suite.
The ability to stay calm under pressure is a must for Customer Service Consultants. They should have a positive attitude, be willing to learn new things, and be comfortable taking initiative. Since they will be working with customers, they must be presentable and professional at all times in order to maintain the company’s reputation.
A Customer Service Consultant is an important role within any organisation as they serve as the face of the company to customers, building relationships and providing support to ensure customer satisfaction. The organisation can maintain its reputation for quality service through their efforts.
Full Job Description
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Wayfair Customer Service Consultant Jobs
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Wayfair Customer Service Consultant Jobs
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.