American Express Work From Home Jobs ( Virtual Customer Care Professional )

Job Details:-

Hiring Organization: American Express

Position Name: Virtual Customer Care Professional: Small Business Sales

Qualification: Graduation

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: California, USA

To apply to this jobs please enter below information:

Position Description:

An exciting opportunity for a customer-focused individual to join a fast-growing team is provided by the Virtual Customer Care Professional: Small Business Sales role.

The successful candidate will be responsible for providing superior customer service to small business customers while also utilizing their sales and marketing skills to promote products and services. Strong problem-solving skills, as well as the ability to communicate effectively with customers and internal stakeholders are required of this position. They will need to be organized and have the ability to manage multiple projects at the same time.

As a Virtual Customer Care Professional: Small Business Sales, you will work closely with our customers to ensure that their needs are met quickly and efficiently. You will be the first point of contact for any customer inquiries, as well as managing customer accounts and developing relationships with new customers. You will be responsible for creating detailed proposals for customers, outlining the benefits of our products and services, and negotiating pricing. You will be responsible for tracking and reporting customer satisfaction levels, identifying areas of improvement and making recommendations for increased customer loyalty.

There are lots of opportunities for growth and advancement within this position. With the right attitude, motivation and commitment to providing outstanding customer service, this could be a great career opportunity for someone looking to develop their skills in customer service and sales.

Full Job Description

Top 10 Tips for Interview

Keep your mind and body, relax.
Never try to give a long answer to an interview question. Keep your answer short and effective.
If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
Do not shake your leg and hand again and again.
Your clothes should be neat and clean.
If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
Before leaving the room. You should say ‘Thank you to your interviewer’

American Express Virtual Customer Care Professional: Small Business Sales Jobs

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

Company always wants you to be on time and you should be.
Take less leave from the office.
Focus on your work and try to learn more.
Speak from your work not for your mouth.
Keep on trying to get new things from your seniors, regarding your profile.
Raise your point but only then when you are 100% sure about your point.
Never hurry because haste makes waste.
For earning some extra points than others. Just play out of your comfort zone.
Always respect your seniors.
Learn from mistakes made by you and others and do not try to repeat them.

American Express Virtual Customer Care Professional: Small Business Sales Jobs

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.