American Airlines Remote Customer Service Jobs ( Customer Service Agent )

Job Details:-

Hiring Organization: American Airlines

Position Name: Customer Service Agent

Qualification: Graduation

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Nashville, USA

To apply to this jobs please enter below information:

Position Description:

Customer service agents are an essential part of any organization. The individual needs to be dedicated, knowledgeable, and patient in this position. Customer service agents are responsible for representing their company in a positive light and building relationships with customers.

You will need to be able to handle a variety of tasks from resolving customer queries, providing technical support and advice, responding to complaints, dealing with challenging customers, and promoting products and services. Success in this role will be determined by your ability to listen and provide solutions. You should have good communication skills.

You should be able to work independently, take initiative, and manage multiple tasks at the same time. You should be comfortable working with technology and have strong problem-solving skills. Knowledge of customer service software, databases, and phone systems is a must.

You need to be committed to providing outstanding customer service to be successful in this role. You need to be patient, understanding, and passionate about helping people. It is important that you are organized and attentive to detail.

Customer service agents need patience, understanding, and dedication. You can make a difference in the lives of customers if you have the right attitude and skills.

Full Job Description

Top 10 Tips for Interview

Keep your mind and body, relax.
Never try to give a long answer to an interview question. Keep your answer short and effective.
If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
Do not shake your leg and hand again and again.
Your clothes should be neat and clean.
If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
Before leaving the room. You should say ‘Thank you to your interviewer’

American Airlines Customer Service Agent Jobs

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

Company always wants you to be on time and you should be.
Take less leave from the office.
Focus on your work and try to learn more.
Speak from your work not for your mouth.
Keep on trying to get new things from your seniors, regarding your profile.
Raise your point but only then when you are 100% sure about your point.
Never hurry because haste makes waste.
For earning some extra points than others. Just play out of your comfort zone.
Always respect your seniors.
Learn from mistakes made by you and others and do not try to repeat them.

American Airlines Customer Service Agent Jobs

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.