Job Details:-
Hiring Organization: American Airlines
Position Name: Customer Service Coordinator
Qualification: Graduation
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Seattle, USA
To apply to this jobs please enter below information:
Position Description:
An individual with strong problem-solving skills, customer service experience and the ability to effectively communicate with customers is needed for the Customer Service Coordinator. Ensuring that customers are satisfied with their products and services, as well as maintaining a positive relationship between the company and its customers is the primary objective of this position.
The Customer Service Coordinator will be responsible for responding to inquiries from customers, resolving customer problems and complaints in a timely manner, and handling customer requests for additional information or services. They will be required to document customer interactions, investigate complex customer issues, and provide research and analysis on customer trends. They will need to stay up-to-date on product changes, new services, and promotions so they can effectively relay this information to their customers.
Customer service skills are a must for this position. The ideal candidate should be patient, have excellent communication skills, be able to handle difficult situations with diplomacy and tactfulness, and have the ability to remain calm and professional in high-pressure situations. The ability to learn quickly and adapt to changing customer needs is a must for a successful Customer Service Coordinator.
Strong computer skills, as well as being proficient in using customer service software, databases, and other related tools, are required of the Customer Service Coordinator. The goal of this position is to provide customers with an enjoyable experience that leaves them feeling satisfied and loyal to the company.
Full Job Description
Top 10 Tips for Interview
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
American Airlines Customer Service Coordinator Jobs
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
American Airlines Customer Service Coordinator Jobs
Educational Qualification:
Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.
Document Required:
Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
- Document – Qualifications certificate with mark sheets.
- Passport size Photographs
- Signature
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.